Política de reembolso

Returns

Please read the size guide and the item description carefully upon ordering.

We do not accept returns, or offer full refunds.

Exchanges

At the moment, we are only accepting exchanges within Canada and the United States. All shipping for an exchange is at your own cost. The request for an exchange must be within 3 days of the delivery date of your order, should you need a different size or the item has damage. We do not take back items that were damaged after they have been used.

Email us with your situation and we will do our best to accommodate.

Pre-orders are non-refundable.

Sale 

Items purchased on sale are final sale, not eligible for returns or exchanges. Please read size guide carefully and send us any questions via instagram or email if you are unsure.

Order Cancellations

An order can be cancelled by contacting our email info@gyaltsen.earth within 24 hours of order placement. Once your order is made or shipped, it cannot be cancelled.

We reserve the right to cancel orders in which case a full refund will be issued.